Account and Child-Data Deletion
Parent Rights
- Review child-related messages and uploaded content.
- Request correction of inaccurate account information.
- Request export of family conversation records.
- Request permanent deletion of account and child-related data.
How to Request Deletion
Submit a deletion request through your support channel with your family identifier and parent verification details. Requests are processed after verification.
What Deletion Covers
- Family conversation messages.
- Associated uploaded photos and media linked to the account.
- Parent account linkage data needed to identify the family profile.
Timing
Verified deletion requests are processed as soon as reasonably possible. Residual backup copies are purged according to the Data-Retention Policy.
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