Legal & Family Policies

Elf Messenger is designed for parent-guided holiday storytelling. The documents below explain how the service handles privacy, consent, content controls, retention, and deletion requests.

Last updated: July 26, 2026.

Children's Privacy Policy How we handle personal information, child data, photos, and account controls. Direct Parental Notice Notice details sent to parents before data collection that requires consent. Terms of Service Usage terms, account responsibilities, and acceptable use rules. Refund Policy Billing terms, trial handling, and refund windows for paid plans. Data-Retention Policy Retention schedules, storage limits, and deletion timelines. Account and Child-Data Deletion How parents can review, export, and permanently delete family data.

Compliance note: this policy set is designed for child-directed development and parent-controlled operation, including COPPA-style requirements such as notice, consent, review, deletion rights, and limited retention.

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