Important note for parents

Parent Guidance & Entertainment Disclaimer

Elf Messenger is designed as a parent-guided holiday entertainment experience. It works best when grown-ups stay actively involved, set the tone, and decide what kind of pretend-play experience feels right for their family.

Because children may send heartfelt, imaginative, or unexpectedly emotional messages to their elf, we encourage parents to read and respond thoughtfully in a way that fits their child’s age, sensitivity, and family values.

Entertainment Only

Elf Messenger is a holiday storytelling and pretend-play tool. It is not a real messaging service with Santa, an elf, or any independent character.

Parent-Directed Experience

Parents or guardians are responsible for setup, supervision, and any messages sent through the grown-up console. You decide what kind of story, tone, and boundaries fit your family.

Emotional Messages Can Happen

Children sometimes write sincere questions, worries, hopes, or confessions when they believe they are talking to a magical character. Some parents may find these messages touching, surprising, or uncomfortable.

Use Your Judgment

We encourage parents to respond in ways that are kind, age-appropriate, and aligned with their family’s beliefs, traditions, and emotional needs.

When Elf Messenger May Not Be the Right Fit

A Simple Rule of Thumb

If a message would feel important, personal, or emotionally loaded coming from your child in real life, treat it with the same care here. Elf Messenger works best as a warm family tradition — not as a substitute for direct communication, emotional support, or difficult real-world conversations.

Back to Elf Messenger Open Parent Console Legal & Family Policies

Parent Support & Contact

If you need help with setup, have a question about how the family experience works, or want to review the policies again, use the same parent help path as the homepage: the chat button, the legal hub, or the parent console.