Entertainment Only
Elf Messenger is a holiday storytelling and pretend-play tool. It is not a real messaging service with Santa, an elf, or any independent character.
Elf Messenger is designed as a parent-guided holiday entertainment experience. It works best when grown-ups stay actively involved, set the tone, and decide what kind of pretend-play experience feels right for their family.
Elf Messenger is a holiday storytelling and pretend-play tool. It is not a real messaging service with Santa, an elf, or any independent character.
Parents or guardians are responsible for setup, supervision, and any messages sent through the grown-up console. You decide what kind of story, tone, and boundaries fit your family.
Children sometimes write sincere questions, worries, hopes, or confessions when they believe they are talking to a magical character. Some parents may find these messages touching, surprising, or uncomfortable.
We encourage parents to respond in ways that are kind, age-appropriate, and aligned with their family’s beliefs, traditions, and emotional needs.
If a message would feel important, personal, or emotionally loaded coming from your child in real life, treat it with the same care here. Elf Messenger works best as a warm family tradition — not as a substitute for direct communication, emotional support, or difficult real-world conversations.
If you need help with setup, have a question about how the family experience works, or want to review the policies again, use the same parent help path as the homepage: the chat button, the legal hub, or the parent console.